Establish Good Feedback Mechanism With Customers Is Very Important

Establish Good Feedback Mechanism With Customers Is Very Important

On April 22, 2017, TopTech received a feedback information from new customers that ARTTEC II high Power plasma cutter has been installed. Based on TopTech using wooden boxes and plastic packaging,cuttingmachines have never happened damage in the process of transportation, Especially in laser cutting machine with high requirements for packing. Below is the customer feedback.

wooden box package

ARTTEC II high Power plasma cutter

Every business cooperation, we will establish good feedback mechanism with customers.Timely and effective communication, which can let us know more about the needs of customers.TopTech could found the problem as soon as possible, and in a timely manner to solve customer problems, greatly reducing the time cost of both sides, give customers a better service.

Thanks to the support and trust of TopTech.

ECOTEC CNC Cutting Machine Was Sent to Australia in 2017 After the Factory Inspection

ECOTEC CNC Cutting Machine Was Sent To Australia in 2017 After the Factory Inspection

On 13 April 2017,a set of ECOTEC CNC cutting machine was on its way to Australia after the factory inspection.From the picture,we can see that the ECOTEC cnc plasma cutting machine of Beijing TopTechTechnology Co., Ltd. was put into the wooden box.

wooden box

Our worker use the plastic packaging and wood to consolidate ECOTEC cnc plasma cutting machine.TopTech's actions around packaging to make ensure that the cutting machine will not be damaged in transit.

plasticpackaging and wood

The selling quantity of TopTech plasma cutters is very large in Australia and the customers in Australia claim that TopTech plasma cutter has good cutting quality but lower cost.In Australia,even the whole Southeast Asia,TopTech cnccutting machine using high quality of plasma cutter attracts numbers of clients and TopTech will continue to produce excellent cutting machine for customers.

High Quality is the Foundation of Deal

High Quality is the Foundation of Deal

Last week,ECOTEC cutting machine through the factory inspection for Australian customer.ECOTEC cutting maching is standing for economical strengthen gantry CNC cutting machines. The cutting mode of ECOTEC cutting maching is flame or plasma cutting.

ECOTEC gantry CNC cutting machine

Flame cutting

In the factory inspection,the cutting thickness of carbon steel is 30 mm with flame torch,12 mm with plasma cutting.And the cutting sample from machine testing will be sent to the customer together with machine.

 

Plasma cutting sample

Cutting sample will be sentto customer

As we all know, high quality is the foundation of the deal.In order to ensure the quality,each TopTech machine would do the factory test before sent to the customer.The test include cutting or welding function, ESP, the accuracy of cutting and so on. On the other hand, according to customer's actual requirements,technicians will debug the TopTech machine in advance.

Two PRACTEC-6000 Gantry CNC Cutting Machines Through Customer’s Acceptance

Two PRACTEC-6000 Gantry CNC Cutting Machines Through Customer’s Acceptance

Today,Two PRACTEC-6000 gantry CNC cuttingmachines through customer acceptance.According to the production needs of customers for installation,two PRACTEC-6000 gantry CNC cutting machines have been installed on the same rail.Because PRACTEC CNC cutting machine Support 2 plasma torches cutting requires.

two PRACTEC-6000 on the same rail

PRACTEC support 2 plasma torches cutting requires

PRACTEC CNC cutting machine have 5 basic functions:1,Support plasma & flame cutting modes;2,Support high power plasma power source(Hypertherm Maxpro200, Victor UC200, UC300, TopTechJCH200A, etc.) ;3,Auto plasma torch height control, AVTHC;4,Anti-collision plasma torch holder;5,Multiple flame torches cutting.This cutting machine also can do pipe cutting.

PROTEC Gantry cutting machine working for the new owner

PROTEC Gantry cutting machine working for the new owner

Last week, BeijingTopTech Technology Co., Ltd. attended to Tianjin Meijiang Exhibition CenterExhibition. At the fair,a custom booked the PROTEC Gantry cutting machine.

Now they have Debuged this cutting machine to satisfy their cutting request.

PROTEC is a gantry CNC high definitioncutting machine,with two cutting modes:plasma or flame.

German CNC control system + German Servo drives + German  mortors = guarantee the whole CNC system have stable and reliable level on the world top class. Japanese THK precise linear guide rail + European standard 7 class precise racks + Japanese Shimpo reducer = guarantee whole machine's precision can totally satisfy ISO 8206-1991 International standard.

At TopTech,you can find a satisfying cutting machine.